Tech Issues FAQ
Blog Archives
I don’t see my ballots after exiting the room.
Try refreshing your browser screen. Log completely out of the NCFCA platform and back in.…
I can’t submit my ballot.
Check that you have entered stars for every competitor and category. Ensure that all debate…
Parts of my ballot are not visible in the room.
The parts of the ballot shift position depending on the size of the display window.…
Parts of the display window are too small.
Use your pointer to drag the bars between segments on the screen.
I don’t see a join button for my room.
The join button will not appear until all ballots are selected and the round is…
I don’t see ballot selection.
It may be too early. Ballots are released in groups. If timing is not the…
General Steps that Often Resolve Tech Glitches
Be sure you are using a supported device and browser. Refresh the browser page Exit…
How can I resize with display settings?
Devices differ in how they scale display windows, and some devices default to settings that…